Frequently Asked Questions
It is an animal sanctuary that rescues abused, neglected, abandoned, and mistreated animals, as well as pets whose owners are too ill to care for them. The hospice provides rehabilitation, rehoming where possible, and lifelong sanctuary for animals with complex needs.
The sanctuary is run by Elizabeth McDonagh, supported by family, friends, and a large team of volunteers.
It is named after Penny Jones, a terminally ill dog owner who needed someone to care for her two Border Collies. Elizabeth took them in, giving Penny peace of mind and inspiring the creation of the sanctuary.
Cats, dogs, horses, donkeys, goats, sheep, pigs, rescued birds, and poultry.
Animals receive safety, food, medical care, physiotherapy, surgery when needed, and emotional rehabilitation. Every animal is given time, patience, and love to help them recover from trauma.
No, many animals are too traumatised or have complex needs that make rehoming impossible. These animals live permanently at the sanctuary. Others heal and gain confidence and may be rehomed when appropriate.
Yes, the sanctuary offers places to older or less able animals who might otherwise be put to sleep.
Yes, unlike many charities, the hospice recognises the value of companionship for people of all ages and abilities and does not exclude them from adopting.
Mostly dogs, although rehoming depends on each animal’s recovery and suitability.
Elizabeth and the team work closely with local vets to treat injuries, fractures, trauma, and emotional distress. Animals are helped to gradually trust again and regain confidence.
At least 100 animals are usually in residence.
Yes, many animals have access to fields, barns, gardens, paddocks, and open spaces.
It relies entirely on donations from the public.
Vet bills, food, sanctuary maintenance, and animal rescue operations.
Yes — Charity No. 1172147 registered in England & Wales.
Yes, a large team of volunteers help with daily care, behind‑the‑scenes work, and fundraising activities.
Volunteers support a wide range of essential tasks, including fundraising, shop work, newsletter writing, website and social media administration, animal rescue (including overseas rescue work), photography, baking, and carrying out home checks for animals awaiting adoption.
Many volunteers, including retired people, find that being part of the hospice team gives them new purpose, inspiration, and a meaningful way to contribute to animal welfare.
Yes — but only during official Open Days.
Sorry, no.
Twice a year, usually in June and September.
Visitors can meet the animals and attend a fundraising table‑top sale at Hethersgill Parish Hall.
All PJAH dogs receive health and temperament assessments, giving insight into their character and helping determine the most suitable type of home.
Generally no, with occasional exceptions.
Usually no, because the hospice cannot provide adequate rescue backup.
Not usually.
Rarely.
You will be invited to meet the dog, and a home check will be arranged. If you already have dogs, you must bring them for compatibility assessment.
On average up to three weeks, depending on volunteer availability.
Yes — a minimum £100 donation.
The hospice encourages returns within the first two weeks if the dog is not suitable.
Yes — practical advice and lifetime backup.
Yes, people who adopt animals from the hospice can interact with the Penny Jones Animal Hospice Friends Facebook page as much or as little as they wish.
Yes.
Yes — all dogs are microchipped and registered with Animal Tracker.
Occasionally.
Yes, the Penny Jones Animal Hospice charity shop is located at Unit 12, Earls Lane, CARLISLE CA3 8DG.
Yes.
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